Privacy Policy

Rivera Insurance Advisor (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share information when you visit this website or request a quote.

We may collect information you provide directly, including:

• Name, phone number, email address, state, and ZIP code
• Coverage interest and any notes you choose to share
• Consent to receive texts, calls, and emails
• Lead verification data, such as a TrustedForm certificate URL, when that service is available

We also collect limited technical data such as browser type, device information, and pages visited to keep the site working and secure.

We use your information to:

• Respond to quote requests and provide insurance guidance
• Contact you by phone, text, or email about coverage options
• Meet legal, compliance, and recordkeeping obligations
• Improve our website and protect against fraud or abuse

If you check the SMS consent box, you agree that we and licensed insurance agents working with us may contact you at the number you provide with quotes, plan options, and enrollment assistance. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing insurance.

We may share information with licensed insurance agents, carriers, and service providers who help us operate this site, store records, or complete your request. We do not sell personal information for unrelated advertising. We may disclose information if required by law or to protect our rights and users.

We keep quote and consent records as needed to provide service and satisfy legal requirements, then delete or de-identify them when they are no longer needed. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of personal information we hold, subject to legal exceptions. To opt out of marketing texts, reply STOP. To opt out of marketing emails, use the unsubscribe link or contact us.

Questions about this policy can be sent by calling (216) 239-7889.